Returns & Exchanges

At Aguilar Shop, we want you to be completely satisfied with your electronic purchases, which is why we offer a 30-day return policy for all items in their original condition. Whether it's a technical issue or a change of heart, our streamlined process ensures a quick resolution for your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Log in to your Aguilar Shop account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund eligibility.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping a copy of the tracking number for your records.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, we will process your refund or exchange within 5 to 7 business days to your original payment method.